Privacy Policy

Last Updated: 29/05/2025

1. Introduction

MarkandSon is committed to protecting your privacy and ensuring your personal information is handled with care and respect. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details.
• Inquiry Information: Details about your boat interests, purchase intentions, and specific requirements.
• Technical Information: IP address, browser type, device information, pages visited, and other usage data.
• Marketing Preferences: Your communication preferences and marketing opt-ins.

3. How We Collect Information

We collect information through:

• Direct interactions when you contact us or submit inquiries
• Forms completed on our website

4. How We Use Your Information

We use your information to:

• Provide and improve our products and services
• Respond to your inquiries and process your requests
• Communicate with you about our products, services, and promotions
• Comply with legal obligations and enforce our terms
• Analyze website usage to improve user experience
• Prevent fraud and protect our legitimate business interests

5. Disclosure of Your Information

We may share your personal information with:

• Our employees and contractors who need access to provide services
• Service providers who perform functions on our behalf
• Professional advisers including lawyers, accountants, and insurers
• Regulatory authorities, law enforcement agencies, and government bodies when required by law
• Other parties in connection with a corporate transaction, such as a merger or sale of assets

We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We have implemented appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on privacy and security practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Privacy Rights

Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate, out-of-date, or incomplete information
• Opt out of receiving marketing communications
• Make a complaint about a breach of your privacy
• Request information about our privacy practices

To exercise these rights, please contact us using the details provided in Section 11.

8. International Data Transfers

We may transfer, store, and process your information in countries other than Australia. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable laws. By using our website and services, you consent to the transfer of your information to countries outside Australia, which may have different data protection rules.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

10. Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Contact Us

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. NSW Privacy Compliance

For New South Wales residents, we comply with the NSW Privacy and Personal Information Protection Act 1998 (PPIP Act) in addition to the federal Privacy Act 1988. The PPIP Act governs how NSW public sector agencies handle personal information, and while we are a private company, we adhere to its principles as a best practice.